Industry News

Common fault causes and solutions

Time:November 25, 2025
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A gas water heater achieves its heating function through steps such as ignition, gas supply, combustion, and heating. The key is to ignite the gas through the ignition system, and then control the gas supply through the gas valve to ignite the gas and generate a flame for heating.

Common fault causes and solutions: Ignition system fault: If the gas water heater cannot be turned on, first check whether the ignition system is functioning properly. Possible fault causes include damaged ignition electrodes, faulty ignition wiring, etc.

Gas supply issue: Another common reason why a gas water heater cannot be turned on is a gas supply issue, such as a blocked gas pipeline or a closed gas valve. In this case, it is necessary to check whether the gas pipeline and valve are unblocked.

Combustion issue: If both ignition and gas supply are normal, but the gas water heater still cannot be turned on, it may be due to a combustion issue. For example, improper adjustment of the gas valve, faulty flame sensor, etc. may affect the combustion process.

Heating issue: If the gas water heater can be turned on but fails to heat, it may be due to a faulty heating element, such as a burned heating coil or a faulty circuit board. In this case, it is necessary to check whether the heating element is damaged.

Overheat protection of water heater: In some cases, a gas water heater may trigger overheat protection, resulting in it being unable to be turned on. The overheat protection device may be triggered due to excessively high temperature or other reasons. In this case, you need to wait for the water heater to cool down before trying again.

Improper maintenance of gas water heaters: Long-term use of gas water heaters can also lead to malfunctions due to improper maintenance. If scale builds up on the heating elements, it can affect the heating efficiency, or if the gas pipeline is blocked, it can also prevent the water heater from being turned on.

Natural gas supply issue: In some cases, the gas water heater cannot be turned on due to issues with the natural gas supply. When there is a malfunction or interruption in the natural gas pipeline, the water heater may not be able to start normally.

Self-malfunction of the water heater: In addition to the aforementioned common reasons, an internal malfunction of the water heater itself may also prevent it from being turned on. This may require professional repair or replacement of parts.

Contact a professional repair technician: If you are unable to resolve the issue of the gas water heater not starting, it is recommended to contact a professional repair technician for consultation or on-site repair.

Regular maintenance: To avoid the malfunction of the gas water heater being unable to turn on, it is necessary to carry out regular maintenance. This includes cleaning the combustion chamber, replacing the filter screen, and checking the circuit wiring, etc.

Pay attention to safety issues: When inspecting and repairing a gas water heater, be sure to pay attention to safety issues. For example, close the gas valve and disconnect the power supply to avoid accidents.